Technical support for FigSys is provided by Biosoft. Before contact please ensure that you have applied the latest patches to the program and have consulted the FAQs page. If this does not solve your problem email Biosoft at info@biosoft.com.

In your email provide the following information:

• FigSys license reference number.

• FigSys Program Version - found in the About Box on the Help menu.

• Windows Version.

• Detailed description of the problem including what you were doing when it occurred, any error messages shown, and whether or not you have been able to replicate the problem.

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